Privacy Policy - nexly.ca

Introduction
At Nexly (“we,“ “our,” or “us”), we respect your privacy and are committed to protecting the personal information of our website visitors and service inquiry clients across the Durham Region (including Ajax, Pickering, Whitby, Oshawa, and surrounding areas). This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or request roofing services.
Information We Collect
When you submit an inquiry, call us, or use our contact forms, we may collect the following personal details:

Contact Information: Name, phone number, and email address.
Service Details: Home address or location in the Durham Region, type of roofing issue (e.g., roof repair, leak inspection, shingle replacement), and project notes.
Technical Data: IP address, browser type, and basic analytics data gathered via cookies to improve site performance.

How We Use Your Information
We use the collected data strictly for operational and service delivery purposes:

To connect you with qualified, licensed local roofing contractors in the Durham Region who can fulfill your service requests.
To respond to your inquiries, schedule estimates, and follow up on service quality.
To improve our website performance, user experience, and local search visibility.

Sharing Your Information with Local Contractors
Nexly operates as a specialized service connection platform. To fulfill your request for roofing estimates or emergency repairs, we share your contact details and service needs with our trusted local roofing partners in Ontario. We do not sell, rent, or trade your personal information to third-party advertisers or unrelated marketing agencies.
Communication & Opt-Out
By providing your phone number or email, you consent to receiving phone calls, WhatsApp messages, or emails regarding your roofing inquiry. You may opt out of future communications at any time by contacting us directly at info@nexly.ca.
Data Security
We implement reasonable administrative and technical security measures to protect your personal details from unauthorized access, loss, or misuse. However, no internet transmission or electronic storage system is 100% secure.
Third-Party Links & Analytics
Our website may contain links to external sites or use standard analytics tools (such as Google Analytics). We are not responsible for the privacy practices or content of external websites.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at: